Spin Princess Casino Review
*This is one of the brands we used to feature on the site, however for whatever reason we no longer recommend it. We kept this old review but removed any direct links to the site and advise you to pick another brand from here.
Pink sparkles and glittery imagery are what greet you when you first visit this gaming website, first established in 2015. As the name and colour scheme so aptly suggests, this online casino is primarily aimed at female players, regarded as a safe and friendly environment in which women can play. That being said, male players are of course welcome, though they may not flock to the site given how gendered the whole concept is.
If the design has put you off, there is the comforting fact that Nektan, known as a leading name in mobile gaming, is the company behind the contemporary pink brand. Despite being a relatively new site, and coming from a well known label, there is nothing overly unique or different about the website.
There are several promotions for you to take advantage of, some of which are linked to the VIP scheme that Spin Princess has in place for veteran gamers. Seeing as the casino is primarily a mobile website, it will surprise no one that the options once again present themselves in a compact pop up window. To see a full list of the offers, simply scroll down – there aren’t that many in all honesty.
The first stop for nearly every user is the welcome package, and with Spin Princess you can expect to receive up to £500 in deposit bonuses when you register; broken down this is a 200% match up for the first allocation, a 100% for the second, and a much smaller 50% for the third. What is more, you’ll need to have a minimum amount of £10 otherwise your bonuses won’t activate. In addition there is also a £5 free bonus, deposit free, for newbies.
In regards to the rest of the selection, some are attributed to specific days of the week, such as Tuesday Match (in which you get a 25% match up), while others are aimed at a particular game, such as The Game of the Week.
Finally, there is the special membership available, if you wish to become a VIP, though we can’t begin to tell you how you go about that as Spin Princess doesn’t give any details. Instead they just state what you can expect, should you become a loyal customer, which includes enhanced promotions and exclusive bonuses. There are three tiers to work your way through: VIP, Premier, and Elite, with the latter two providing the most rewards.
18+ only | please play responsibly | www.begambleaware.org
Even though we’ve already mentioned the name pointing towards a female majority of gamers, the name also reveals another detail, and that is that most of the titles listed are slot machines of some kind. As is standard with most sites like this, the slots offer a variety of themes and different styles of graphics to keep both returning and new players amused, however, there is no chance of winning millions, with most of the jackpots in the lower thousands instead. If you don’t play slots usually, the fact that NextGen and NetEnt have created some of the games will help make you feel more at ease.
When searching through the activities, you can choose to work through the Players Favourites, Recommended, and New Games for easier accessibility or you can look through every single title at your leisure. It’s about whatever is best for you and your gaming needs.
Once you’ve found a title you’d like to play, just hover over the icon and a play button and demo option will appear, what’s really refreshing is that Spin Princess doesn’t prompt you to sign up before playing the demo, although you have to register before you play with cash. Whether you end up signing up or not, a new window will load your game and then you can play to your heart’s content; depending on the time of day the loading time can be quite long.
There aren’t endless lists to look through, but there are more than enough activities to keep you busy.
Min. Deposit: £10 per day
Min. / Max. Withdrawal: £20 / £2,000 per day
This is the part of the site that will probably divide users on its accessibility and ease of use – as it’s a mobile site, it can be forgiven for not being as in-depth as those primarily desktop based. However, even when online via your laptop, finding the information can be tricky; instead of a clear and dedicated banking section, all money FAQs are lumped together under Support. In some respects it’s great as all the information is in one place, and in another it’s extremely tedious and easy to overlook.
Luckily though, the information provided is very detailed, and explains the process of depositing and withdrawing with amazing detail. Furthermore, they also go on and explain how some of the lesser well known payment methods work, such as Boku and NETeller. For those that aren’t familiar with the two brands mentioned, don’t worry as more classic options, such as Mastercard and Visa, are also accepted.
When it comes to licensing details, it’s very important that a brand presents them in an easy to see location so that users can immediately feel at ease; Spin Princess does do this, although the size of the font used makes it difficult for those with visual impairments. Nonetheless, you can rest assured that the brand is licensed by the Government of Gibraltar, and that it was issued by the UK Gambling Commission.
Customer Service and Social Media
As with any website, having an easy to contact customer support team is crucial. Spin Princess has several ways to contact them, firstly a handy Live Chat option located at the bottom of the screen, for those instant replies. Followed by traditional email and telephone contact, and even a postal address if you should wish to write to them formally. Although all of these are supplied, there are no comments regarding how often customer service operates and checks their emails or answers calls, and thus users may be a little weary of how immediate help may be.
Moving onto social media, the only account we came across was a Facebook page with very limited posts or indeed any form of interaction with players. What is more, we had to go searching for this information ourselves, for no link is given on the actual website to help you easily connect from wherever you are. If you’re a social gamer and love being connected, this could be where Spin Princess starts to let you down.