Spin Empire Casino Review
Welcome Bonus: 125% up to €500 + 100 Free Spins on Warlords
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Sleek, black and stylish, the first glance you get of Spin Empire and you get a wave of class and sophistication. However, when you scroll further down the page you’ll see a brilliant, crisp white design that is playful yet still in-keeping with the initial design. Within the first few seconds of looking at the website it’s easy to get reeled in and be eager to sign up, the brand just has that instantaneous pull about it.
Instead of relying on gimmick and a rainbow collection of colours, the 2015 online casino opts for poise and dignity, as well as it’s large amount of titles do all the talking. It doesn’t always work out well for a brand, as it’s actually a difficult web design to master, but thanks to being owned by Every Matrix, the brand has captured it perfectly. It’s not surprising given how long the company has been in existence, which in turn will help ease any worries new players will have for visiting a new website.
Promotions and Membership
Named Bonuses rather than Promotions, there are plenty of offers to go around, many of which are currently geared up towards the Rio Olympics. Although this will change over time, the brand is known for delivering various special offers throughout the year, meaning you can expect quirky bonuses often. The Bonus Calendar will tell you when every offer will be active, what it involves, and whether it’s a special or standard promo.
List of Ongoing Offers
- 1st Deposit 125% up to €500 + 100 Free Spins on Warlords
- 2nd Deposit 100% up to €300 + 50 Free Spins on Motorhead
- 3rd Deposit 100% up to €200 + + 50 Free Spins on Fairytale Legends
- 100% deposit match bonuses – Thursday and Fridays
For those of you who’ve never played with Spin Empire before, you can get €400 as part of your welcome package, as well as 250 spins. It doesn’t mention it until you click for further information, but the spins only count for one specific game (NRVNA: The Nxt Xperience™), and you’ll need to enter the code WELCOME125 for the offer to trigger.
That presently is the only promotion worth mentioning at this time, and so we’ll move onto the VIP membership on offer. There are six levels for you to work through: Associate, Soldier, Consigliere, Underboss, Boss, and Godfather. As is only natural with these type of loyalty schemes, the higher up the tiers you work the better your rewards; so if you’re a basic user you’ll only get reload and new game bonuses, whereas when you’re a Godfather player you’ll get those and several others.
For any of these to become associated with your account, you need to play on a regular basis, and then, when you’ve done enough, your own VIP manager will be in touch to inform you of your success.
There are two obvious ways to get to the activities listed with Spin Empire: you can select the ‘Games’ option at the top of the homepage, or you can scroll down and find them ready and waiting. By selecting the latter option, you’ll only be seeing a brief rundown of some of the titles for each gaming type, but it’ll prove more than enough to determine whether you want to play with the label or not. At any time though you can skip to all games by clicking the accompanying widget at the side of each section.
The titles all have a snapshot of their gameplay used to advertise them, and should you click upon one of them you can either play, play for fun or favourite said game. When you select play for fun you’ll be taken to a new screen in which the demo version of the game will load, however should you wish to pay with real cash then you’ll have to become a member. Signing up is pretty simple, so it isn’t too much hassle.
Returning back to the main gaming screen, players will note that some categories are empty, which may put them off if their preferred gaming type is the one currently missing. We can’t say with certainty whether this is a regular occurrence or whether it only happens every now and again when parts of the website are updated.
We searched for a long time, but we couldn’t find any specialist page devoted to banking, and could only see the generic list of payment methods provided at the bottom of the screen, an industry standard for virtually every online casino brand. Undoubtedly we suspect you can query any issues with customer support, but that is quite time consuming when all they need to do is provide some FAQs or a banking section.
You will discover, if you take your time to explore every inch of the website, that Spin Empire Casino is regulated and governed by the Malta Gaming Authority. Furthermore, their registeration number is provided should you need it for any reason, as well as the address of the business that operates the site.
Customer Service and Social Media
We’ve already, briefly, touched upon the fact that live chat is provided for gamers, however we haven’t really gone into detail about it. You can open it from the left hand side of the screen, and should there be no operators available for you to talk to, the window will inform you of that fact. You can also opt to fill in their email form provided on the Contact Us page, however we couldn’t find any contact info regarding making calls. Nonetheless, Spin Empire assures all players that their customer support is accessible 24 hours a day seven days a week.
Moving onto social media, there is a clear widget for everybody to select should they wish to visit the Facebook account, which, while not greatly utilised by users, has been active as recently as August 2016. This is the only account listed, so we can’t say for definite whether there are others elsewhere, such as Twitter, but in reality very few online casinos actually use those sites.