Prime Slots Casino Review

Software: NeoGames, NetEnt, Amaya
Welcome Bonus: 110 spins welcome bonus
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This brand brought to you by Prime Gaming, a company that has been operating since 2003, makes quite the impact when you visit view it, not because it is flamboyant, but because it is filled with reams and reams of information.

When you first look at the homepage you can easily believe that the ever changing interactive graphics are the full extent of the visual overload, and then it calms down and you connect to the games. In truth though, as you proceed further down the page, you find games and many more chunks of information; if you’re a gaming purist this site is immediately not one for you.

Promotions and Membership

EXCLUSIVE BONUS: 160 Free Spins on starburst + £200 match up bonus is:

Once again the menu can prove problematic for there is a promotions and a rewards section separate from one another, as well as an individual VIP page, and yet all of them seem to interlink across one another. In some ways having them all split up like this makes for a much easier and bitesize delivery, but in principle it seems like an unnecessary waste for information that could be placed together.

List of Ongoing Offers

  • EXCLUSIVE Bonus Code: ‘160SPINS’ – 10 free on registration + 50 starburst on first deposit and 100% to £200 Bonus + 50 & 50 spins on second & third deposit days.
  • 110 spins welcome bonus
  • 100% first deposit bonus

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If we first take a look at the bonuses, there is a minute number of four available for users to take advantage of if they so wish, with the first being about the welcome package. Included in the newbie sign up players will be awarded 110 spins upon becoming a member, however these spins are credited on different days at different intervals, and on the condition that the user deposits £10 or more every day. It’s a rather complicated offer that, while delivering a good payout, seems more trouble than it’s worth.

There is also a 100% match up on your first deposit, which is a handy little bonus to have when starting out. After that it seems the newbie offers stop and the rest are based on whether you’re a VIP member or if you’re involved with the live tournament.

Moving onto the rewards it pretty much explains most of what has already been covered, only on this page the brand go into greater detail, but for what reasons we’re unsure? Once again it confirms that the choice to have multiple pages about the same subject matter is pointless.

When it comes to membership, there are seven different tiers for you to work your way through, all of which improve in rewards the higher you progress; it is a standard setup that is used by many a online casino to support their most loyal of customers. The lowest level is known as New Member, while the highest is Prestige VIP. Basically you collect points as you play and the more you get the higher up the ladder you climb.

Screenshots

Prime Slots Homepage

Homepage

Prime Slots Promotions

Promotions

Prime Slots Slot Games

Slot Games

Games

As mentioned above, the list of games is quite substantial, so much so that it swamps all the other information given on the homepage. However, if you click to go to the Slots Game category you’ll soon see that, in fact, there aren’t as many activities as we first thought. It would seem the layout on the first page makes it appear that there’s more games than there really are.

In regards to the games shown, there’s many from well known developers such as NeoGames, NetEnt, and Amaya. If you locate the game you’re looking for you can select whether you play for money or play a demo mode, the latter of which will prove useful to users looking for reasons to join Prime Slots. When you select to play a new window opens and the game begins to load, however we experienced no end of loading issues which we couldn’t determine whether they came from us or from the brand. Either way, it is a problem to potentially be weary of.

Should you prefer to look through the games in much smaller numbers, you can opt for the corresponding types which are listed as Slots, Scratch, Instant Win, Casino, and Featured Games. Even though this makes seeking out the title of your choice much easier, the lack of search bar will always present yet another design oversight.

Banking

Recommended Option

Min. Deposit: €10
Deposit Time: Instant
Withdrawal Time: 3 Business Days
Available Currency: $/£/€/kr/AU$/C$/¥

There are many methods for you to withdraw and deposit money noted on the website, and to actually get to it you click the payments displayed at the very bottom of every page rather than seeking out a labelled section. It is a clever way to deliver the necessary info, but we feel that it may be overlooked by gamers who are used to having a separate banking page to work with. Still, in the grand scheme of things the matter is quite trivial as everything you need is listed clearly, albeit not as conveniently.

License

As with many European online casinos, there are several regulators involved in keeping this website safe: there is the Remote Gaming Regulations of Malta and then AG Communications Limited, both of which can be found at the bottom of the screen.

UK Gambling Commission: 000-039483-R-319409-001

Customer Service and Social Media

This is one of the areas where Prime Slots Casino excels – as well as having adequate support via email, telephone, and live chat, there is also a fax option which, while undated given the times, is admirable because they’re trying their best to be as accessible as possible. It really is very impressive for a website that, thus far, has left us uncertain about how good or thorough their services are.

As we look at the social media, we see another area where they seem to come into their own. Presented for all social gamers to see, there are links to their Facebook, Google+, and Twitter accounts, which when you look at them are incredibly active to up to a few hours ago. This is fantastic considering that many rival brands normally neglect their accounts and leave them to die off, become insignificant.

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