AstralBet Casino Review
Software: Microgaming, NetEnt, Nyx, iSoftBet, Play’n Go, BetSoft, Endorphina , Pragmatic Play, Playson, GameArt and Ainsworth
Welcome Bonus: up to €2,500 of bonus and 100+ Free Spins
Visit AstralBet Casino
Important*: As of 24th of February 2020 any potential Austrian clients for AstralBet will no longer be able to register an account with the brand.
AstralBet was launched in November 2016 by a close-knit team of knowledgeable enthusiasts whose goal was to make their casino a one-stop-shop for all gaming needs. Having made a promise to “consistently provide revolutionary games, spectacular customer service and fast and safe payment options”, the company has partnered up with the best in the industry to stock their library with more than 600 slots, table games and video pokers. As much as €2,500 is offered to new members, along with a good range of payment methods available for making SSL-secured financial transactions. Help is at hand whenever needed as the operator’s support team stands by 24/7.
Ongoing Promotions – Loyalty Program
The Casino’s promotional page is not exactly packed with goodies. It does, however, contain a generous welcome package offering up to €2,500 in bonuses and more than a hundred Free Spins. The first deposit bonus varies depending on the size of your deposit: fund your account with €20 to €49 and you’ll get to claim 100% match, €50 to €99 to receive 125% bonus, or €100 or more to collect 150% up to €1,500. Second deposit of €10+ will get rewarded by 99 Free Spins, and the third of €20 or more with 150% up to €1,000 plus 30 Free Spins.
List of Ongoing Offers
- up to €2,500 of bonus and 100+ Free Spins
- €20 to €49 – 100% bonus
- €50 to €99 – 125% bonus
- €100 or more – 150% up to €1,500
- 2nd deposit of €10 – 99 Free Spins
- 3rd deposit of €20 or more with 150% up to €1,000 plus 30 Free Spins
Do note that bonus funds can only be used to play, while resulting winnings become withdrawable once you’ve met wagering requirements of 40x deposit + bonus amount. Bets made on slots count 100% (with a few exceptions) and those placed on table games 10%. We’d advise you to read through Bonus T&C and make sure your country is not featured among those unable to claim the welcome offer.
Loyalty is rewarded by way of comp point scheme, with every €10 wager earning you 1 point at Bronze level. Points get accumulated faster if you’re a Silver, Gold or Platinum player, and it’s the size of your wagers that determine your VIP status. Collected points can be exchanged for cash at the rate of €5 for a batch of 500. Apart from loyalty rewards, there’s only one other ongoing promotion called Mobile Mondays and offering 70% bonus up to €200 for deposits of €20+ made via mobile devices.
The first thing you’ll see are bright neon signs illuminating a nightly scene in the background and advertising the Casino’s Starter Kit. While sliders feature colourful visuals and familiar characters from various slots, the rest of the site is kept visually simple to ensure readability. Menu positioned on the very top offers access to Promotions and Banking information, while the one at the bottom takes you to Contact section, General and Bonus T&C, plus a few other areas of interest. Clicking on About Us tab lets you enjoy a rare opportunity to get introduced to members of the team running the show. Game category filter, positioned immediately below the promotional slider, allows you to home in on your favourite game type, while Preferences button opens additional filters offering search by provider, features and paylines. Live chat can be easily launched via the bubble fixed to the bottom right corner of your screen.
Software and Game Selection
AstralBet is an instant play casino requiring no downloads to access their games. Demo version is available for a free trial of products developed by Microgaming, NetEnt, Nyx, iSoftBet, Play’n Go, BetSoft, Endorphina , Pragmatic Play, Playson, GameArt and Ainsworth. Microgaming fans will surely be pleased with a choice of 350 of their titles, among which good old Thunderstruck II, Break Da Bank and Immortal Romance, along with newly launched Castle Builder II and Six Acrobats. List of other popular slots includes the likes of Gonzo’s Quest, Dead or Alive, Art of the Heist, Wild North, The Slotfather and Foxin’ Wins, while Jackpot section stores millions of Euro and massive progressives such as Mega Moolah.
The operator is equally generous to fans of table games and provides about 60 variants to pick from. Table Games tab opens a choice of Roulette and Baccarat games, Red Dog, Craps, Keno, Spingo and Mahjong. Selection of 30 Blackjack games warrants a section of their own, and you’ll find Poker and Video Pokers stored together under the same tab.
Banking Options, Currencies
Processing time: up to 48 hours
Withdrawal limits: withdraw up to €2,000 per day and as much as €60,000 per month
The operator currently accepts payments made in Euro, US, Canadian and Australian Dollars, Swedish Krona and Norwegian Krone. Among good many available deposit methods you’ll find Visa, MasterCard, Skrill, Neteller, Trustly, Sofort, Eco, Giropay, Eps, SafetyPay, Paysafecard and Zimpler, all free of charge and also available for making mobile deposits. Credit cards, E-wallets, Trustly and EcoPayz can be used to withdraw up to €2,000 per day and as much as €60,000 per month. Your cash-out request will be processed within 48 business hours at the most.
License, Company Background
AstralBet is operated by Viral Technology, a company which also manages highly rated Lucky Casino and Casino.mx. Having had a positive experience with older gaming sites in the same group certainly contributes to credibility of a new one, which is all the more important seeing that AstralBet operates with a Curacao license. While one of the oldest regulators of eGaming services, Curacao Internet Gambling Association doesn’t have the best reputation when it comes to protecting players’ interests or providing assistance with their complaints.
Support and Social Channels
AstralBet is one of very few casinos which introduce their customer service team by name. Apparently John Sultana, the Head of Customer Support, is the guy to talk to. He leads a group of „loud and proud“ individuals who will gladly answer any questions you may have about the games, payments, promotions etc. The Casino is set on treating players not as customers but rather as partners in an online gaming experience, which is why they’ve made their professional staff available 24 hours a day, 7 days a week. One can talk to them in a variety of ways: live chat, email, phone (dedicated numbers for Austrian, Swedish, Norwegian, Swiss and German players), snail mail and social networks. If you’re a fan of the latter, feel free to drop them a message on Facebook or Twitter.